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Case Studies  // Browsing posts in Case Studies

What Buyers Should Know about Supplier Relationship Management: One Supplier’s Take

For procurement and sourcing teams, collaborating with suppliers, effectively communicating business needs, and building and maintaining supplier relationships are critical and often overlooked parts of the strategic sourcing process. While we generally view supplier relationships from the perspective of the Chief Procurement Officer and other sourcing and procurement leaders on the buy side, it is...

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Zycus Horizon 2013: AMD’s Pathway to Procurement Excellence

Zycus’ annual user conference, Horizon 2013,  was held this past week and offered up a blend of thought leadership, customer case studies, company vision, and a celebrity keynote (archie Manning). Zycus is solution provider that offers a suite of solutions that support the source-to-pay process and a host of data, performance, and information management needs....

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Whirlpool’s Enhanced Supplier Repository

Last week, I attended iValua’s biennial user conference, “iValua: On Air” in Paris. iValua is a French-based solution provider with a full source-to-pay suite. The event offered a blend of iValua executive presentations and skits, roundtable discussions, and customer presentations. Today,  I will highlight a presentation made by Blaine Hurley, Senior Director, Sourcing Excellence within...

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Start Measuring It

As part of the research effort for our upcoming State of Strategic Sourcing report, I caught up with a Chief Procurement Officer who’s a ‘friend of the site’ and who had recently joined a large financial services company as its CPO. What follows is a partial transcript of our discussion (a part that did not...

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Procurement Performance: Reporting Out, Managing In – A Case Study

I recently caught up with a procurement executive and “friend of the Ardent” to discuss eProcurement systems and the complexity of managing back-end systems for a company that has been an aggressive acquirer of other companies. In the Americas region, the company is in the midst of moving from nine instances of one ERP system...

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Ariba LIVE 2013: Keynote from Down Under

Ariba LIVE was held this week in Washington DC and the analyst team from Ardent Partners was there in full force. Yes, just us and 2,000 customers, staffers, partners, sponsors, media types, and other analysts from rival firms like Forrester & Gartner. It was the first LIVE event since SAP acquired Ariba last year and...

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Coupa Inspire ’13: The Real Thing

Earlier this week, I attended Coupa’s inaugural user conference, Inspire,in San Francisco. It was a winning and impressive display that blended executive and product presentations with client success stories on the main stage and staged unique meals and entertainment around them. I came away with a different view of Coupa, the company, and will share...

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Intesource Innovation ’13: Raley’s (Procurement) Comet

I just spent the last two days in Phoenix for Intesource’s annual user conference, Innovation ’13. Intesource is a provider of cloud-based sourcing solutions and sourcing services that has a strong client base in the retail vertical. The conference had a nice blend of customer case studies, best practices, and provider updates; additionally, the group...

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Concentra: An ePayables Case Study

Concentra is a health care company that provides occupational medicine, urgent care, physical therapy, and wellness services to workers and the general public from 308 medical centers in 40 states. In addition to these medical center locations, Concentra serves employers by providing a broad range of health advisory services and operating 258 on-site medical facilities....

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Procurement Meets Performance at Zycus Horizon – AIG Case Study (Part 2)

Today, we continue with Part II of the AIG case study that was shared at Zycus’ user conference, Zycus Horizon, at the end of October. The case was delivered in a presentation entitled “Game-Changing Procurement That Drives Business Performance” given by Bruce G. Schneider, VP and Sr. Director of Performance and Risk Management, Global Sourcing...

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