FAQ – How To Order

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NOTE: WE ARE INSTALLING A NEW MERCHANT PAYMENT GATEWAY.

In the interim, if you would like to bypass site registration, please email us at research (at) ardentpartners dotcom with a phone number and your order details and we will call you and take your credit card information and complete the transaction by phone.

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This is a visual guide to placing an order with Ardent Partners. We have designed the process to mimic a typical B2C storefront. If you have made online purchases before, the process should be fairly intuitive. But, if you have any questions please send an email to research (at) ardentpartners dotcom and we will respond as soon as possible.

Step 1: Login or Register

You must be logged in to place your final order. Log in or create an account in the “Log In” section found at the top of the right hand navigation bar (and as shown below).

Step 2: Search for Reports and Other Offerings

Navigate the Research Library and identify what you would like to buy. Note that you can search by topic or all items. Add your desired product(s) to your shopping cart by clicking this button:

Step 3: Review Cart Items and Begin Checkout

Review the items in your shopping cart (you can continue shopping and add more items, delete items, or return later). Once you are ready to checkout, click the “go to checkout” button shown below.

Step 4: Confirm Payment Information

If you plan to pay by credit card, confirm that your account address matches your billing address or make the necessary changes. Add coupon codes as applicable.

Step 5: Continue Checkout; then Review/Edit

Click Continue Checkout: and perform a final order review (edit as needed)

Step 6: Confirm the Order (this takes you to our processing site: Paypal)

Confirm Order: 

Note: Do not be alarmed – this punches you out to our current processing site: Paypal.com;

You do not need to have a Paypal account to buy something from Ardent Partners; any standard Credit Card will work.

Step 7: Pay by Credit Card (or Paypal)

You do not need to have a Paypal account in order to complete the purchase. Enter Credit Card information as shown below and hit enter.

After completing your order, you will be brought back to the Ardent Partners site where you can download your order and/or continue shopping, etc.

Thank you for your patronage and for your patience in completing this process!