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Ardent Partners’ The State of ePayables 2024

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THE State of ePayables 2024: Money Never Sleeps
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ePayables 2024
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ABOUT THIS REPORT

Money never sleeps. The pulse of financial operations beats incessantly. And soon, some major markets will operate around the clock. Amidst high inflation, supply chain challenges, and global disorder, managing money and relationships has never been more important to a business. In just a few short years, accounts payable has emerged as a critical component in each of these areas — becoming a major cog in the cash management machine and a key player in managing trading partner relationships. 68% of this year’s survey respondents see 2024 as being more difficult than 2023; while another 36% say there is great uncertainty ahead. What is certain, however, is that AP’s impact on operations and results will continue to rise.

This 19th-annual State of ePayables report is part of the ongoing dialogue that Ardent Partners’ analysts have had with AP, finance, and P2P leaders for nearly two decades. The report examines the general competencies and capabilities of AP organizations today and highlights the management strategies and tactics that leading departments have utilized to drive their organizations forward over the past few years. This report also examines their core plans and top priorities for 2024 and beyond.

This report presents a comprehensive, industry-wide view into the world of accounts payable by capturing the experience, performance, perspectives, and intentions of 212 AP professionals and their organizations. The report includes benchmark statistics, analysis, and recommendations that AP, finance, and P2P teams can use to better understand the state of AP today, gain insight into best practices, benchmark their performance against the Best-in-Class, and ultimately improve their operations and performance. Finally, it discusses the transformational impact that artificial intelligence (“AI”) will soon make in this industry.

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