"Scoring procurement performance can be as complex and nuanced as the value that the function delivers; linking that performance to overall business objectives and results can be even more difficult. Nonetheless, it is incumbent upon CPOs to “keep score” of their team’s performance and use that opportunity to develop a set of metrics that can help procurement departments prioritize and focus their resources, track and improve their performance, and communicate how their work and results support enterprise objectives and what they plan to achieve in the future."
CPO Rising 2012: Keeping Score
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