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Ardent Partners – Supply Management Experts

Welcome!

Ardent Partners is a research and advisory firm focused on defining and advancing the supply management strategies, processes, and technologies that drive business value and accelerate organizational transformation.

Ardent Partners actively covers the supply management marketplace and produces research to help business decision-makers understand (1) industry best practices and how to improve performance and (2) the technology landscape and how to identify the best-fit solution(s) for their specific needs.

We believe our team’s first-hand experience benchmarking enterprise performance and evaluating, developing, packaging, deploying, and using supply management solutions makes us eminently qualified to advise our clients on ways to improve their operations and results.

Ardent Partners also publishes a network of sites that attract and influence key business decision makers in both procurement and finance.

An Early Payment Discount Example to Sink Your Teeth Into

Enterprises around the world want to maximize working capital for a variety of reasons, not least of which includes freeing up cash from operations in order to hire new employees, pay down debt, expand into new markets, or even to provide better returns to shareholders via dividends and stock repurchases. Working capital management is thus...

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Three Events Management Metrics That Matter

The world of complex spend management can often frustrate the typical procurement executive, as each category that encompasses this area has its own distinct set of capabilities, competencies, solutions, and yes, even performance metrics. Contingent workforce management (CWM) includes metrics that revolve around independent contractor compliance and talent quality; business travel and expense management requires...

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Where Can Travel and Expense Management Go? (Part I)

It was sometime in mid-2009 that I first heard the following phrase: “We’re looking at travel and expense as being more strategic here internally.” It was uttered by a CFO at a mid-market telecommunications company in one of my frequent conversations with the finance/procurement/travel community. Up until that point, the travel / expense management function was largely...

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Contract Management Reporting: Trust, but Verify

In the mid-to-late 1980s, U.S. President Ronald Reagan adopted an old Russian proverb, “doveryai no proveryai” (trust, but verify) to emphasize to Soviet Premiere Mikhail Gorbachev the need to ensure that the two superpowers were adhering to arms control agreements. The two leaders both wanted to seriously reduce their nuclear weapon stockpiles, but needed assurance...

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CPO Serial: Procurement Outsourcing (Episode 1) – It Begins

Many years ago, one very large full-service BPO firm stopped working with me because I told them that procurement outsourcing was not on the radar screen of the average Chief Procurement Officer. Well, that was then and this is now. Procurement outsourcing has arrived. It may not be beloved by procurement leaders, but it is certainly...

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The State of CWM Meets the State of Independence

Editor’s note: Today’s article is a change of pace from the regular content here at CPO Rising. Ardent’s contingent workforce management thought leader and resident expert, Christopher J. Dwyer, will compare and link the findings from his recent State of Contingent Workforce Management research report (click here to download the new study) with that of...

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What is a Purchasing Card?

No matter the size of the enterprise, the accounts payable team tends to be deluged with paper. Mostly in the form of invoices and/or paper checks sent to suppliers. In fact, 70% of all invoices are still paper-based, according to Ardent Partners research, which can cause significant headaches for the accounts payable team from an efficiency...

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Spend Analysis: The First Strategic Sourcing Pillar

Ardent Partners’ The State of Strategic Sourcing 2014: Connecting the Dots is now out and available. Interested readers can find the report here and here. This research report analyzes the strategic sourcing programs of almost 250 distinct procurement departments and presents the Best-in-Class competencies for improving the sourcing function and its results while also highlighting the market trends...

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The Strategic Meetings Management Program of 2017: A Three-Year Outlook

Strategic meetings and events have become a prime means of recognizing top enterprise performers (incentive events), connecting with key customers (client-focused meetings), and driving new revenue streams via targeted conferences and exhibitions. The contemporary strategic meetings management program (SMMP), a phrase utilized to describe a series of capabilities and attributes that are leveraged to manage...

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Why Haven’t ePayments Completely Replaced Paper Checks?

Electronic payments offer many advantages over paying with paper check. Ardent Partners research has shown that, no matter the payment method (i.e., ACH, wire, card, networks, etc.), ePayments cost up to 75% less to process than a paper check. Add to this the realization that manual, paper-based workflows are prone to errors such as overpayments...

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